Feedback is the Breakfast of Champions as long as you chew and swallow the Truth. Don’t spit it out.
Be friendly FIRST. The chain-reaction of Friendly beats the chainsaw-reaction of Unfriendly. Friendly ways make better days!
You can push a loyal person to the point they no longer care or love someone who doesn’t care to the point they do. Ready? LOVE.
To ignore the truth is to GROW the problem. To face the truth is to KNOW the problem and GROW from what it can teach you.
You can never go wrong commending someone for what they did right: ‘Well done!’
The Two Rules for Creating GOOD First Impressions: 1. Be kind. 2. See rule #1.
How to encourage personal growth in others: Stop the criticisms. Start the compliments. Start and stop frequently.
How to avoid backlash over a comment: Rehash the comment before you launch it.
Radical Friendliness: the decision to be friendly to all, even to those who act like they’ve been weaned on a pickle.
‘Heart to heart’ beats ‘head to head.’ No headache. No heartache. Just things to celebrate.
A word of encouragement and a shower of praise are the keys to Productive and Happy Days.
Look for the good, not the should, in others. You’ll get a much better return on investment with what you find and share.