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Ele­vate Your Cul­ture. Ignite Your Team. Deliv­er Seri­ous Results.

Trans­form­ing Work­places with the Orig­i­nal
“Ambas­sador of FUN”

Tony Brig­mon
The For­mer Face of South­west Air­lines Gold­en Era Cul­ture as their Offi­cial “Ambas­sador of FUN”

One of the First to Pio­neer the Pos­i­tive Cul­ture Move­ment in Cor­po­rate Amer­i­ca

  • Why Tony?
    • 4 Decades Shar­ing Southwest’s Gold­en Era Best Prac­tices on Pos­i­tiv­i­ty & Per­for­mance
    • Top 10 Speak­er – Meet­ings & Con­ven­tions Mag­a­zine
    • Author of The FUNome­nal™ Work­place
    • Pre­sen­ta­tions That Are: Fun, High-ener­gy, Inter­ac­tive, and Con­tent-rich.

Impor­tant Note: The lead­er­ship prin­ci­ples and FUN cul­ture insights Tony shares are root­ed in this gold­en era of Southwest’s his­to­ry. While these time­less prin­ci­ples drove extra­or­di­nary results dur­ing the 1980s, they reflect that spe­cif­ic peri­od and Tony’s expe­ri­ences as Ambas­sador of FUN at that time.

Tony does not rep­re­sent South­west Air­lines’ cur­rent poli­cies, cul­ture, or direc­tion, and any views expressed are based sole­ly on his his­tor­i­cal expe­ri­ence dur­ing Southwest’s award-win­ning years.

What You See Is What You Get 

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✨ Tony Brig­mon: The FUNome­nal™ Work­place Expe­ri­ence

Seri­ous Fun. Seri­ous Results: It Begins with the 3 C’s

“Peo­ple find you irre­sistibly attrac­tive when you make it all about them. And it’s easy when you know how to use the 3 C‘s: Commu­ni­cate to Ener­gize, Connect to Engage, and Culti­vate to Enrich. Some great teach­ers taught me how to do this. I can teach you. It’s what I do. The more I get to share, the more alive I become—and that ener­gy cre­ates a more FUNom­e­nal out­come for you and your team!” ~ Tony Brig­mon

Tony Spear­Head­ed “Fun”…

…as their offi­cial “Ambas­sador of FUN,” deliv­er­ing cus­tomer care and employ­ee devel­op­ment pro­grams. He teach­es orga­ni­za­tions how fun trans­lates into seri­ous results with their cus­tomers and employ­ees, based on the best prac­tices that helped South­west Air­lines achieve indus­try-lead­ing recog­ni­tion.

The South­west Air­lines Suc­cess Sto­ry: A Lega­cy of Excel­lence

Dur­ing Tony’s tenure as South­west Air­lines’ offi­cial Ambas­sador of FUN in the 1980s, the air­line soared to unprece­dent­ed heights as the #1 domes­tic board­ing car­ri­er and earned the cov­et­ed “Triple Crown” Award for Excel­lence for 5 con­sec­u­tive years — a feat indus­try experts com­pared to “an NFL team win­ning the Super Bowl five years run­ning.”

This remark­able achieve­ment rec­og­nized Southwest’s dom­i­nance in:

  • Best on-time per­for­mance
  • Best bag­gage han­dling
  • High­est cus­tomer sat­is­fac­tion (fewest com­plaints among major air­lines)

Tony’s Exper­tise and Recog­ni­tion: Your Part­ner for Per­for­mance

Tony Brig­mon is in high demand for his expe­ri­ence and exper­tise, draw­ing on South­west Air­lines’ best prac­tices that repeat­ed­ly made them #1. Today, Tony mix­es these best prac­tices from a #1 com­pa­ny with his sig­na­ture fun, high-ener­gy, dynam­ic, and inter­ac­tive pre­sen­ta­tion style to ener­gize audi­ences to be their best.

He was one of only ten speak­ers fea­tured by Meet­ings and Con­ven­tions Mag­a­zine in an arti­cle enti­tled: “Most Want­ed – Hottest Speak­ers On the Cir­cuit Right Now!” Tony has writ­ten and pub­lished over forty-five stress man­age­ment and moti­va­tion songs, using them in meet­ings to ener­gize, engage, and enrich.

He has received over 600 let­ters of com­men­da­tion or rec­om­men­da­tion from exec­u­tives of major cor­po­ra­tions around the world, includ­ing South­west Air­lines, Shell, Sprint, Tesoro, GVTV, First Bank, Lock­heed, USAL, Ryland Homes, and oth­ers.

What You Can Expect in the “Tony Zone”

“I’ve seen Tony inter­act with peo­ple as a speak­er, as a mem­ber of a group, and on an indi­vid­ual coach­ing basis. In all of these envi­ron­ments, Tony cre­ates a pos­i­tive, sup­port­ive and encour­ag­ing ‘zone’ around him. Once you enter that zone, you know that three things are going to hap­pen:

First, you are going to have fun. Sec­ond, you are going to see things in a new and more pos­i­tive way. And third, you are going to walk away feel­ing a whole lot bet­ter about who you are and what you can accom­plish.”

– Rob Ghio, Law Office of Rob Ghio, P.C.

Tony Brig­mon Con­sid­er­a­tion Videos
Live

▶️1:16 min  ▶️ 2:00 min  ▶️ :30 Sec ▶️ :22 Sec  ▶️ :34 Sec ▶️ 1:36 min

Vir­tu­al 

▶️ 2:17 min

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