People don’t quit their jobs. They quit the leaders and the culture. Unfortunately, this is too often the Truth.
You teach people how to treat you by what you allow. Make it clear what IS and is NOT acceptable. The treats will improve.
Feedback is the Breakfast of Champions as long as you chew and swallow the Truth. Don’t spit it out.
What do you call someone who admits and corrects mistakes? Respected. What do you call someone who doesn’t? Rejected.
We repeat behavior that is reinforced with praise. We retreat from behavior that is reinforced with threats.
If you build it, will they come? Maybe. But, if you let them HELP you build it, absolutely. And they’ll bring others to show them.
The Two Rules for Creating GOOD First Impressions: 1. Be kind. 2. See rule #1.
‘You may be right’ is good. ‘I was wrong’ is good. ‘I can do better’ is good. Say and mean all three and it’s ALL good.
1-problem divided by 2-problem-solvers = Problem solved in half the time. If one of the 2 IS the problem, ‘Hello, long division!’
How to avoid backlash over a comment: Rehash the comment before you launch it.
How to stay happily together: Work through problems together.
‘Heart to heart’ beats ‘head to head.’ No headache. No heartache. Just things to celebrate.