Judging someone’s story by the chapter you walk in on may not give you an accurate view of the whole story. Read on.
Attention: the process of making others feel heard, valued, respected and motivated to be supportive and do their best.
Feedback is the Breakfast of Champions as long as you chew and swallow the Truth. Don’t spit it out.
Be friendly FIRST. The chain-reaction of Friendly beats the chainsaw-reaction of Unfriendly. Friendly ways make better days!
You can hit first and hard with harsh words or listen first and soften hearts with understanding and keep your job/relationship.
Where there’s punctuality, there’s RESPECT. Where there’s no punctuality, there’s ADIOS AMIGO.
The Two Rules for Creating GOOD First Impressions: 1. Be kind. 2. See rule #1.
1-problem divided by 2-problem-solvers = Problem solved in half the time. If one of the 2 IS the problem, ‘Hello, long division!’
How to encourage personal growth in others: Stop the criticisms. Start the compliments. Start and stop frequently.
How to stay happily together: Work through problems together.
Convenience rarely leads to things that matter. Doing the right thing is not always convenient but always leads to what matters.
If you listen way more than you talk, you’ll have WAY more people interested in what you have to say.