You can hit first and hard with harsh words or listen first and soften hearts with understanding and keep your job/relationship.
Where there’s punctuality, there’s RESPECT. Where there’s no punctuality, there’s ADIOS AMIGO.
The Two Rules for Creating GOOD First Impressions: 1. Be kind. 2. See rule #1.
1-problem divided by 2-problem-solvers = Problem solved in half the time. If one of the 2 IS the problem, ‘Hello, long division!’
How to encourage personal growth in others: Stop the criticisms. Start the compliments. Start and stop frequently.
How to stay happily together: Work through problems together.
Convenience rarely leads to things that matter. Doing the right thing is not always convenient but always leads to what matters.
If you listen way more than you talk, you’ll have WAY more people interested in what you have to say.
Sometimes people just want to talk. They don’t want your answers. Your listening will help them find their own. Help them. Listen.
It’s hard to apologize, but harder on you not to. I was wrong. I feel bad about it. I apologize. How can I make it right?
How to be a Master of Choice rather than a slave to anxiety and regret: Choose the Right when a choice is placed before you.
Put up or shut up. Put others *up* in your conversations. When tempted to put them down, shut up. How to stay up? Put up.