One way to be Direct when non-direct doesn’t work: ‘Don’t mind me. I’m just returning your nose. Found it in my business AGAIN.’
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Accepting an apology doesn’t mean you have to immediately extend total trust. Let trust be earned and then TOTALLY rewarded.
Love is NOT blind. Infatuation is blind. Love sees clearly the good and not so good and loves anyway.
Sorrow looks back. Worry looks around. Dread looks ahead. Gratitude does all three with a SMILE.
Recognizing people for a job well done or the value they add is NOT too touchy-feely. High morale and productivity feed on it.
Positivity doesn’t require us to be in denial of our difficulties, just to see ourselves working through them. Sure? Positive.
Momma said, ‘There’ll be days like this.’ She also said, “It’ll all work out.” She was right. There WERE. It DID. And it WILL.
People don’t quit their jobs. They quit the leaders and the culture. Unfortunately, this is too often the Truth.
The demons of despair and depression are powerless when Hope enters. Why? Because Hope brings a powerful friend: FAITH.
When people hear the *talk*, they look for the *walk*. Walk the talk. Better yet, let the walk do the talking.
‘I’m sorry you didn’t understand me’ is NOT an apology. It’s an INSULT. ‘I’m sorry I wasn’t more clear.’ NICE. Apology accepted.
Take the blame when you are to blame. It disarms the blame/shame flame-throwers.